Franke Water Heating Systems

Features

• glass lined inner cylinder that offers extraordinary resistance to corrosion to ensure maximum durability
• stainless steel core anode magnesium rod
• all units are supplied with a high quality brass safety valve (T&P Valve), coated temperature probe and brass drain valve
• the boiler is insulated by means of high density polyurethane foam, ensuring minimum heat loss and lower energy consumption
• all units are fitted with a 11/4" B.S.P. screw in boss heating element which is nickel plated to prevent corrosive attack
• all units available in a galvanised steel finishing
• incoloy elements are available on request for use in hard water conditions
• cold water inlet, hot water outlet and safety valve pocket is 3/4" FI B.S.P. threaded for optimum flow rate and strength

Technical Information

Our technical department has highly trained personnel that are always ready to assist you with any technical information or design you may require as well as advising our customers of the correct application of our wide range of domestic water heating solutions.

All installations of fixed electric storage water heaters must comply with the SANS 10254 code for plumbing purposes and all electrical installations must comply with SANS 10142 code for wiring of premises. our technical department will be able to assist any of our customers with any enquiries in this regard.

Warranty Service

"For geysers without compromise" - as part of this commitment to our customers we provide a bright, energetic and dedicated after sales service.

The best systems and procedures support the staff that deals with warranty service enquiries and provides them with the capability to make quick and accurate decisions.

Guarantee period:

• Pressurised cylinder - 5 years
• Element and thermostat - 12 months
• Draincock and safety valve - 24 months

Start of guarantee period:

The guarantee period is from date of manufacture as indicated on the geyser's serial plate, alternatively proof of purchase will have to be presented to the warranty service team.

Important notice:

Safety valves are not for re-use as this would result in the unsafe working of the geyser, particularly when replacing the thermostat. When replacing a thermostat the safety valve should be replaced at the same time.

Warranty service enquiries:

• Contact the warranty service team on 012 621 9500
• Mondays - Fridays: 08h00 - 16h30
• Saturdays - 08h00 - 16h00

Full guarantee conditions:

For full guarantee conditions please enquire with the warranty service team.