Plumblink is a specialist plumbing, bathroom and kitchenware merchant currently operating from over 120 branches strategically situated throughout South Africa. More than 10,000 quality products are sourced from over 600 of the best
local and international suppliers including state-of-the-art and exclusive ranges. As well as a 'home brands' Plumline, Copperman and Brassman which continue to expand with a growing base of 5 000 loyal customers we service government,
commercial, industrial, housing and DIY Projects.
Plumblink truly is Your Local Plumbing Store.
Vision & Mission
To become the leading preferred and accepted partner for a full range of quality plumbing and associated products in Southern Africa,
offering strategic world-class service to our clients, a motivating working environment for our staff members, and sustainable profits to
our stakeholders with a commitment to South Africa as well as growing and developing our industry.
VALUES
To be passionate about Plumblink
To be honourable and honest
To take ownership and accountability
To be courteous and respectful at all levels
To lead by example to be customer-focused Being committed to equality of opportunity, fairness, work and lifestyle, mutual respect and dignity
To ensure that we are having fun at Plumblink
Core Business & Service Proposition
Plumblink's values are complemented by operational performance, which is the core of our business delivery, while the keystone is always client service that you can count on. Providing value-added service to each client is achieved by specialist departments and a team of knowledgeable experts who offer efficient and friendly service and advice.
Plumblink Promise
Plumblink Promises, you the valued customer
P - Plumbing speciality store
L - Location & proximity of our stores to you our valued clients.
U - Unique Plumbline products adding value to your business.
M - Merchandised and easy to find products on shelves.
B - Best price and value for money possible.
I - Innovative IT tracking platforms
N - No compromise on the quality of the products we stock.
K - Knowledgeable staff.
Our branches comprise of expert industry teams to assist and advice plumbers. We are proud to offer a full range of products, onsite in all our stores. A key aspect to doing business with Plumblink is that accounts are centralised, facilitating customer account purchases from any branch, Nationally. The introduction of a rewards programme (VIP & PCC) for our cash clients has been a successful value-add to our clientele. The recent addition of a dedicated trade website, that assists our clients with quick online ordering, has the ability to check stock, generate client-branded quotes, and is accessible on a 24-hour basis to Account Holders and Partners.
